Often the forgotten group involved during an emergency contains the very people who serve as the first point of contact for help. Mention the term ‘First Responder,’ and images of firefighters, paramedics, and police officer come to mind. However, how do all those responders know where to go or whom to help? It all starts with a call to an emergency dispatch center. Without those individuals willing to answer that first call for help, people in need of fire trucks, ambulances, and squad cars would be out of luck. Choosing the path of a First Responder is a brave one. ...
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