If you have a job as a First Responder, whether it be as a Law Enforcement Officer, a Paramedic, or a Firefighter, you start each shift with the understanding that it could be your last. The risks of injuries and even death are increasing in alarming numbers for each of those professions. But as a firefighter, you get the luxury of being surrounded by supportive coworkers, taking turns cooking meals, and having your own secure place to train and relax between calls. As a paramedic, you get the fulfillment of seeing new life enter the world, you get to help ...
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9-1-1: The Dispatcher Is in Distress Every 9-1-1 call begins exactly the same. The dispatcher answers the call and calmly asks what the emergency is. The response from the caller is usually a frantic, distraught voice of someone who needs help right away. For the length of the call, the emergency dispatcher is the voice of calm that assists the caller in managing the crisis until help arrives. Behind the soothing voice, adrenalin is pumping full force, as the dispatcher struggles to find the balance between hope and fear. A 2014 report by the Office of the Auditor in the ...
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