Tag: Indirect Stress

9-1-1: The Dispatcher Is in Distress

• Frontline
• Categories: First Responders
• Tags: • Constant anxious state, Change in sex drive, chronic stress, Compassion Fatigue, Compassion Fatigue Awareness Project, Cumulative Stress, dealing with ptsd, depression, diabetes, diagnosed with PTSD, difficulty sleeping, Dispatching emergency teams, first responder ptsd, Flashbacks, Frontline, Frontline Responder Services, gastric ulcers, hypertension, impact of stress, increased heart rate, Indirect Stress, Journal of Traumatic Stress, Mayo Clinic, migraines, Muscle tension or pain, National Traumatic Stress Network (NTSN), practice self-care, PTSD and severe stress, rontline dispatchers, Secondary Trauma, Signs and Symptoms of Stress, Signs and symptoms of trauma, substance abuse, Three Kinds of Stress, traumatic event, type of stress, vicarious traumatization, weight gain
• November 7, 2016

9-1-1: The Dispatcher Is in Distress Every 9-1-1 call begins exactly the same. The dispatcher answers the call and calmly asks what the emergency is. The response from the caller is usually a frantic, distraught voice of someone who needs help right away. For the length of the call, the emergency dispatcher is the voice of calm that assists the caller in managing the crisis until help arrives. Behind the soothing voice, adrenalin is pumping full force, as the dispatcher struggles to find the balance between hope and fear. A 2014 report by the Office of the Auditor in the ... Read more